Covid-19 Policy

COVID-19 FLEXIBLE POLICY

Exceptions to the above cancellation policy will be in place for cancellations relation to Covid 19. The Covid -19 Policy is as follows:

In the event of either the Greek Government or the guest’s government closing the border or banning all but essential travel to Zakynthos a full 100% refund will be made.

A full refund will be made for any bookings that fall into a travel ‘red zone’. That is where guests would be required to quarantine in a government appointed hotel on return.

In the event of the Greek Government insisting that all visitors to Greece undertake a period of quarantine on arrival to Zakynthos of 72 hours or more a credit will be offered to the guest if they wish. New dates for the booking will be arranged. If the period of new booking is at the same rate then no extra charge will be made. If the guest would prefer to go at a more expensive period then the extra charge will be discussed. The rates will be honoured at the original booking rate.

In the event of the guest’s country of origin imposing a period of home quarantine in excess of 12 days after returning from Greece a credit will be offered to the guest if they wish. New dates for the booking will be arranged. If the period of new booking is at the same rate then no extra charge will be made. If the guest would prefer to go at a more expensive period then the extra charge will be discussed.

We are happy to arrange PCR or lateral flow testing if required for your return flight home. Our health providers can visit you in your villa for maximum convenience.